Club 99 takes the privacy protection of every player seriously. This document clearly explains how we collect, use, store, and protect your personal data — in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Privacy Commitment
Before reading the full policy, here is a summary of Club 99's key commitments to protecting the privacy of all Malaysian players.
All your personal data and financial transactions are transmitted via a secure 256-bit SSL connection — the same standard used by Malaysia's leading banks such as Maybank and CIMB.
Club 99 has never and will never sell, rent, or trade player personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the full right to access, amend, download, or request deletion of your personal data stored with club 99 at any time through the account settings section.
Personal data is retained only for as long as necessary for service purposes or as required by Malaysian law. Data that is no longer needed will be securely deleted.
All personal data of Malaysian players is stored on servers located within Malaysia or in data zones that meet PDPA requirements. We do not transfer your data to countries that lack equivalent data protection.
Club 99's Privacy Policy is designed and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant regulations.
This Privacy Policy document outlines the personal data collection, use, and protection practices of Club 99 ("we", "Platform") when you use our platform and services. By registering for or using Club 99, you agree to the terms of this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Club 99's Privacy Policy applies to all users of our platform, including registered players, website visitors, and anyone who interacts with Club 99's services in any capacity. This Policy covers all personal data collected through club99-jit.com, mobile applications, email, live chat conversations, and all other official Club 99 communication channels.
Club 99 is the data controller responsible for processing your personal data in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that your personal data is collected and used in a transparent, fair, and secure manner at all times.
This Privacy Policy forms part of the overall agreement between you and Club 99. It should be read together with Terms & Conditions us. Continued use of the platform following any policy amendment constitutes acceptance of the updated terms.
Club 99 only collects personal data that is necessary to provide our platform services safely and effectively. The data we collect can be grouped into several key categories:
| Data Category | Specific Examples | Purpose of Collection |
|---|---|---|
| Identification Data | Full name, MyKad number, date of birth | Identity verification, legal compliance |
| Contact Data | Email address, phone number, mailing address | Account communications and important notices |
| Financial Data | Payment method details (Touch 'n Go, GrabPay, DuitNow, FPX), transaction records | Processing deposits and withdrawals in MYR |
| Technical Data | IP address, device type, web browser, access logs | Security, fraud detection, and platform improvement |
| Behavioural Data | Game history, betting preferences, usage patterns | Experience personalisation, platform analytics |
| Communication Data | Support conversation records, emails received/sent | Complaint resolution and service improvement |
Club 99 does not collect sensitive personal data such as health information, religious beliefs, or political affiliations, except where required by law. We also do not ask you to provide more information than is necessary for the purposes of our services.
Personal data collected by club 99 is used solely for the following legitimate and stated purposes:
Club 99 does not use your data to make automated decisions that significantly affect you without meaningful human involvement in the process.
Club 99 does not sell or trade player personal data. However, in the course of operating the platform, we may share your personal data with selected third parties in the following limited circumstances only:
All third parties that receive club 99 player data are required to sign a Data Processing Agreement (DPA) obligating them to protect your data in accordance with Malaysia's PDPA standards. We do not permit third parties to use player data for their own purposes.
Club 99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
In the event of a data breach affecting your personal data, club 99 will notify the relevant authorities and inform you directly within the timeframe prescribed by PDPA law.
Club 99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. The types of cookies we use are as follows:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the Club 99 platform. For guidance on managing cookies, please refer to your web browser's help documentation.
As a data subject under Malaysia's PDPA 2010, you have the following rights regarding the personal data held by club 99:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal data we hold.
Request the deletion of your personal data when there is no longer a legitimate basis for retaining it.
Requesting restriction of your data processing under certain circumstances as provided for under the PDPA.
Receive your personal data in a structured format that can be transferred to another platform.
Object to the processing of your data for direct marketing purposes or our legitimate interests.
To submit any request relating to the rights above, please contact Club 99's Data Protection Officer by email at support@club99-jit.com stating the type of request and the information required to verify your identity. Club 99 will process your request within 21 business days as stipulated by the PDPA.
Club 99 is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from children or minors.
If we discover that personal data belonging to a child (an individual under the age of 18) has been collected without our knowledge, we will take immediate steps to delete that data and terminate the account in question. If you believe a child has registered on the Club 99 platform, please contact us immediately at support@club99-jit.com so that we can take the appropriate action.
The Club 99 platform may contain references or links to third-party websites such as payment providers (Touch 'n Go, GrabPay, DuitNow) and gaming service providers. This Privacy Policy applies solely to the Club 99 platform.
Club 99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit individually. The presence of links to third-party websites on our platform does not constitute an endorsement of their privacy practices.
Club 99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological advancements. When significant amendments are made, we will:
Continued use of the club 99 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before they take effect.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Club 99, please contact our Data Protection Officer through the following channels:
If you are dissatisfied with how Club 99 has handled your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, the relevant PDPA regulatory authority in Malaysia.
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